Privacy Policy

Effective Date: September 5, 2025

At Anna Bridges Counseling, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website www.annabridgescounseling.com or use our online services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Name, email address, phone number, and other contact details submitted via forms or appointment requests.

  • Any messages or inquiries you send to us.

This information is used to respond to inquiries, schedule appointments, and provide services.

Information Collected Automatically

We may collect certain information automatically as you browse our website, such as:

  • IP address, browser type, operating system, and device information.

  • Pages visited, time spent on the site, and navigation patterns.

This helps us improve website functionality and understand how visitors use our site. We do not link this data to personally identifiable information unless you voluntarily provide it.

2. Cookies and Tracking

We may use cookies and similar tools to enhance your experience on our website. These technologies help us:

  • Remember preferences and settings.

  • Understand website usage and traffic patterns.

  • Deliver content that is relevant to visitors.

You can manage or disable cookies through your browser settings, though this may affect some website features.

3. Email and Communications

If you contact us via email, we may retain your messages along with your email address and our responses. We treat your email information with the same care and confidentiality as other information you provide.

We do not sell, rent, or share your email address for marketing purposes. You may opt out of receiving email communications from us at any time.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services.

  • Improve our website and service offerings.

  • Maintain records in compliance with legal and professional requirements.

We do not sell, trade, or share your personal information with third parties for advertising purposes.

5. Confidentiality and HIPAA Compliance

As a licensed mental health professional, we are bound by HIPAA and ethical standards. Any personal or health information shared during therapy is kept strictly confidential, except as required by law (e.g., risk of harm to self or others, reporting abuse).

6. Sharing Your Information

We may share your information in limited situations, such as:

  • With service providers who assist in operating our website or providing services.

  • To comply with legal obligations or enforce our policies.

  • In the event of a business transition, such as a sale or merger.

We ensure any information shared is handled securely and only as necessary.

7. Data Security

We implement reasonable measures to protect your information, including encryption for sensitive data and restricted access to authorized personnel. Please note that email is not a fully secure method of communication, and any information sent via email is at your own risk.

8. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on our website. Please check this page regularly for updates.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can contact us at:

Anna Bridges Counseling
Email: anna@annabridgescounseling.com
Phone: (615) 200-0488
Website: www.annabridgescounseling.com